Flow Connections Privacy Policy

Last updated: September 29, 2026

Flow Connections ("the game") is made by Cyber Active Entertainment L.L.C. ("we", "us"). This policy explains what the game collects, why, and the choices you have.

The short version: the game has no ads, no accounts, and no third-party trackers. It carries no persistent identifier of any kind, so we cannot tell who you are or link one play session to another.

What the game collects

Anonymous gameplay events. While you play, the game sends short event records to a server we run ourselves. Each record contains:

• What happened: a level was started, completed, failed, restarted or abandoned; the mode, level or puzzle code, board size, moves, time and stars; which tutorial steps were reached; when the purchase screen was opened; and when the unlock was bought.
• Basic context: the game version, the platform (iOS), and your device's language setting, such as "fr-CA". The language setting tells us which languages are worth translating the game into.
• A random session number, created when the game opens and kept only in memory. It is never saved to your device, and it is discarded when the game closes, so two play sessions cannot be connected to each other.

Error reports. If the game hits an unhandled internal error, it sends the error message and a code trace, with file paths removed, as one of the same event records. These reports contain no personal information.

Your IP address. Any internet connection reveals an IP address to the server it reaches. Our server uses it only to limit abuse, by capping how many requests one address can send per minute. It is held in memory for that minute and is not written to our database or our request logs.

We use this data for one purpose: understanding which puzzles are too hard, where players get stuck, and what breaks, so the game can be improved. It is never sold, shared with data brokers, or sent to analytics or advertising companies. The game does not use Unity's cloud analytics or crash-reporting services, or any advertising software.

What the game does not collect

• Your name, email address, contacts, photos or location
• Any advertising identifier (the game never asks for one and never asks permission to track you)
• Any device identifier or account. There is nothing to sign up for or log in to.
• Anything from other apps or websites

On your device

Your progress, settings and achievements are saved on your device. Analytics events waiting to be sent are held there briefly. If you allow reminder notifications, the game schedules them on your device itself, and nothing about them is sent to us. You can change this any time in iOS Settings.

Purchases

The Full Game Unlock is a one-time purchase processed entirely by Apple. We never see or store your payment details. The game keeps a flag on your device that remembers you own it, and sends one anonymous "the unlock was purchased" event. You can restore the purchase at any time from the purchase screen or from Game Settings.

Game Center

If you are signed in to Apple Game Center, the game reports your achievements to it. That data is handled by Apple under Apple's privacy policy. We do not receive your Game Center identity or your achievements.

How long we keep data

Raw event records are deleted automatically after 90 days. We keep only aggregate statistics, such as the average completion time of a level, for longer. Data on your device stays until you reset the game or delete the app.

Your choices

• Turn off analytics: Settings, then Game Settings, then Share Analytics. Turning it off stops all analytics immediately and deletes any events queued on your device.
• Erase your progress: Settings, then Game Settings, then Reset Game. Your purchase is not affected, and you can restore it.
• Remove everything on your device: delete the app.

Your privacy rights

Because event records carry no identifier and we do not keep IP addresses, we have no way to find data about a particular person. That also means there is usually nothing for us to give you, correct or delete. Wherever you live, including California and other US states, the EU and the UK, you are welcome to email us with a question or a request, and we will answer within the time the law requires.

We do not sell or share personal information, in the sense those words have in US state privacy laws, and we do not use it for advertising or profiling. For that reason the game has no "Do Not Sell or Share My Personal Information" link.

If you are in the EU or UK, we are the controller of the data described above, we rely on our legitimate interest in improving the game, and you may complain to your local data protection authority.

Children

Flow Connections is a puzzle game suitable for all ages. It shows no ads, has no chat or social features, and collects no personal information from anyone, including children. Its single purchase goes through the App Store, so Apple's parental controls, such as Ask to Buy, apply.

Changes to this policy

If this policy changes, we will post the new version at this address with a new "last updated" date.

Contact

Email: [email protected]

Mail: Cyber Active Entertainment L.L.C., 513 US Highway 60 E #174, Republic, Missouri 65738, United States